LockDesk Specialist

Posted In: Spring Valley, New York


Ark Mortgage, a leading home loan lender in New York and New Jersey is looking for a Lock Desk Specialist. This junior role supports the lock desk for the sale of residential mortgages into the secondary market along with assisting in the management of the pipeline of loans in process.
Principle Duties and Responsibilities
• Review and confirm all lock requests within posted time frame
• Process lock extensions, modifications, and relock requests as submitted
• Maintain lock information and subsequent changes within the company's loan origination system
• Perform review of lock confirmations prior to releasing to production staff and verifying for accuracy
• Audit all parameters and reconcile any discrepancies with appropriate key stakeholders
• Monitor Lock Desk email and change queue and respond to any emerging needs of Broker and Operations team, ensuring lock changes, extensions, relocks, and any other issues are resolved in a timely manner
• Generate daily rate sheets with pricing model and margins provide by management
• Watche the bond market and generates updated rate sheets mid-day, as needed
• Run reports daily to ensure all loans eligible for locks were tagged properly in the LOS
• Primary contact for mandatory pricing
• Additional duties as assigned

• Bachelor’s or Associate degree in Accounting, Economics, Finance, or related field
• 1+ years of mortgage experience or accounting/bookkeeping
• Strong mathematical, analytical, and problem-solving skills.
• Excellent interpersonal and communication skills and the ability to deliver a high level of responsiveness to both internal and external customers
• Ability to multi-task and organize priorities in a fast-paced work environment, while maintaining a high level of focus and accuracy.
• Proficiency in Microsoft Office applications (Excel, Word and Outlook)
• Knowledge of Encompass software is a plus
Compensation and Benefits
• Medical, Dental and Vision Plan
• Paid Time Off
• 401(k) Plan
• Profit Sharing Plan
• Employee Discount Program
• Career growth and development
Company Information
Ark Mortgage is an independent, innovative full-service mortgage lender with expertise in every area of residential purchase and refinance mortgage lending. We have built a reputation as an outstanding mortgage banking firm, serving the lending needs of homebuyers, homeowners and real-estate investors throughout New York & New Jersey. Ark Mortgage, Inc. is a highly motivating employer that develops its employees to become long-term members of its team.

Ark Mortgage is an Equal Opportunity Employer

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